Technology Consulting
We will provide an in-depth assessment, analysis and recommendation for your Business-and-Technology alignment within the ever increasing digital world best practice and future trend blueprint.
BUSINESS IDEAS & INITIATIVES
We will collect and review all your business ideas and initiatives and round them up based on your priority-list; and build a case for your long-term business strategy and roadmap.
TECHNOLOGY ROADMAP
We will assess your current technology state and identify your long-term 'dreams' and needs; and map them out with current best practice and future trends.
TECHNOLOGY BLUEPRINT
We will conduct a Gap-Fit analysis based on previous stages' findings and produce a comprehensive recommendation list as part of the proposed technology blueprint.
Professional Experience
IT Standardization
Positioning your IT assets to a baseline of standards based on Governace, Risk and Compliance framework that fit your business strategy, security policies, and goals. (ie. Laptop Security Policy, Mobile Phone Security Policy, BYOD Policy, etc.)
IT Operations & Development
Administration and registration of all infrastructure and applications within your organization; including the need to anticipate and support rapid application change and infrastructure scaling.
IT Service Management
Oversee the IT Operations from all Business Units by establishing a solid relationships with each IT Business Partner; and manage all the IT fulfillment through a centralized Helpdesk system.
IT Procurement
Create and establish the procurement policies across all business units; and identify and engage with proven and reliable vendors and managed-service partners to determine the pros and cons of 'buy-vs-rental' and outsourcing schemes.
Business Process Management
Collection of policies and procedures that oversee sets of related and structured activities or tasks at all organizational levels to produce a service or product.
Data Intelligence
Analysis of various forms of data using all the analytical tools and methods to form a better understanding of the data they collect to improve and refine the information to promote better decision-making in the future.
Customer Experience
Ensure to keep track of customer journeys, interacting with customers across all touchpoints and at all stages, and coordinating with all internal stakeholders in order to fine-tune the customer's experience consistently.
Shared Service
Consolidated and centralized business operations that are used by multiple divisions of the same organization. The goal is simply to create a cost-efficient function and eliminate redundancy.